Terms and Conditions

  1. Ordering

    Ordering from UK Packing Boxes is simple:

    • Find the item you require.
    • Choose any options, if applicable, by clicking on each drop down list to view the options, then clicking again on the one you require.
    • Click the "Add to Basket" button.
    • You can check the contents of your basket and the total cost at any time by clicking on the "Basket" button.
    • You can remove items from your basket or alter the quantity required at any time.
    • Postage and packing costs will be shown in your shopping basket.
    • Click the "Proceed to Checkout" button when you have finished shopping.
    • Register using the online form so we know where to deliver your goods and how to contact you if there are any problems.
    • Choose an online payment method - you will then be transfered to their secure server to make safe payment.

    If you don't want to order online then you can also place an order by phone, fax or mail.

  2. Delivery:

    Delivery of goods is made via courier so most deliveries will require a signature. Therefore please make sure that your delivery address will have someone present during normal office hours to sign. Failed deliveries can mean high administrative charges and re-delivery costs and we reserve the right to pass these additional costs on to the customer.

    It is our aim to process and dispatch orders the same or next working day of receiving them. If for any reason it will take longer, we will contact you.

  3. Payment

    We accept payments via Paypal who offer Mastercard, Visa, American Express, Discover and Bank transfer.

  4. Prices

    All prices are quoted in £ Sterling (and are inclusive of VAT), unless otherwise specified. All prices are subject to change without notice and where there is an error in pricing on the website we reserve the right to not complete that transaction and will contact you to advise of the mistake.

  5. Returned goods

    Please inspect your goods on arrival if you are unsatisfied in any way please contact us by telephone or email immediately for a returns number.

    Goods returned without a valid Returns Number will not be accepted and any returned goods must be unused and in a saleable condition.

  6. Guarantee

    All items are subject to the manufacturers guarantee. All good sold comply with current legislation and consumers are reminded that these items and conditions do not affect you statutory rights.

  7. Damaged or Faulty goods

    In the unlikely event that your package arrives visibly damaged, under no circumstances should you accept delivery. However, should damage not be apparent on delivery please notify us immediately so that we can submit a claim without delay.

  8. Credit Card Security

    We use PayPal to process all online payments and all card details will be handled securely by them and you, we will both will receive confirmation of the transaction so we can process your order.

  9. Contacting UK Packing Boxes

    The easiest way to contact us is by e-mail at sales@ukpackingboxes.co.uk.

    You can also contact us by phone 8am to 5pm Monday to Saturday.

    Telephone : +44 (0) 11379 870958
    Or Mobile +44 (0) 7940 319983

    Or write to us at:

    UK Packing Boxes, Relocation House, Unit 5-6, Mudlands Trading Estate, Manor Way, Rainham, Essex. RM13 8RH.

Website Terms of Use

Thank you for visiting www.ukpackingboxes.co.uk ("this Web Site"). By accessing and using this Web Site, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Web Site and discontinue your access immediately.

These Terms of Use may be changed from time to time by UK Packing Boxes without prior notice. Any changes will be posted on this page and upon your use of this Web Site after such changes have been posted, you shall be deemed to have been aware of such changes and your use of this Web Site shall constitute your agreement to be bound by the modified Terms of Use.

If you are not satisfied with our website, your sole remedy is to discontinue your use of the website. UK Packing Boxes shall not be liable for any damages suffered as a result of your use or inability to use the website. In no event shall UK Packing Boxes be liable for any indirect, punitive, special, incidental, or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this website, even if UK Packing Boxes has been previously advised of the possibility of such damage. You agree to hold UK Packing Boxes harmless from, and you covenant not to sue UK Packing Boxes for, any claims based on or related to the use of the website. The effectiveness of these limitations is an express precondition to your use of this website.

In exchange for accepting the benefits you receive by accessing this website, you agree to defend, indemnify, and hold harmless UK Packing Boxes, his agents, associates and partners, from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, made by any third party due to or resulting from your use of the website, your violation of these Terms, or your violation of any laws, regulations, or third-party rights.

These terms of use are governed by English law and we both agree to submit to the exclusive jurisdiction of the English Courts. We both agree that a court may strike out, or override, any part of these terms of use if it considers them to be illegal, unenforceable or unfair and in such cases enforce only the terms as if the offending clause or clauses had never been included.